Frequently Asked Questions

Pricing starts at $99 and varies based on the volume of junk you need removed. Call or text us at (469) 905-2810 for a custom quote — we'll give you an upfront price before any work begins.

We charge by volume (how much space your items take up in our truck), not by weight. This is typically more affordable for customers.

No! Our pricing is completely transparent. The quote you receive online is what you pay (unless you add items on the day of service).

We accept cash, all major credit cards, and debit cards. Payment is due upon completion of service.

Yes! In many cases, we can accommodate same-day pickups. Check our online booking calendar for real-time availability.

We operate Monday through Saturday, 8:00 AM to 6:00 PM. Sunday service may be available upon request.

Not necessarily. As long as the items are accessible and you've provided clear instructions, we can complete the job without you being present.

We recommend booking at least 48 hours in advance, but we often have same-day availability.

We accept most household and commercial items including furniture, appliances, electronics, mattresses, boxes, yard waste, construction debris, and general clutter.

We cannot accept hazardous materials including paint, chemicals, asbestos, biological waste, and certain types of batteries. Contact us if you're unsure about a specific item.

Absolutely! We recycle and donate items whenever possible. We partner with local charities and recycling facilities to minimize landfill waste.

Yes! Our full-service removal includes entering your home, lifting and loading all items, and cleaning up the area. You just point, we haul.

We proudly serve the entire Dallas-Fort Worth Metroplex including Dallas, Fort Worth, McKinney, Frisco, Plano, Allen, Garland, Mesquite, Arlington, Irving, Denton, Rockwall, and surrounding areas.

The first 30 miles are included at no extra charge. Beyond that, we charge $1 per additional mile.

Yes, we service rural areas within our service radius. Distance fees may apply.

Absolutely. Junk Haus is a registered LLC — a real, established business you can trust to show up, do the job right, and stand behind their work.

We understand plans change. Please give us at least 24 hours notice to cancel or reschedule at no charge.

Yes! We provide junk removal services for businesses, offices, retail stores, warehouses, and construction sites.